Our Team


Rachelle Norman, MA, MT-BC


Board-Certified Music Therapist

Rachelle’s personal mission is to make sure that older adults and their caregivers can have meaningful music experiences, all the way to the end of life and no matter what challenges come their way. Rachelle has been in clinical practice as a music therapist since 2004, beginning Soundscape Music Therapy in Wichita, Kansas; then moving to Kansas City in 2008, where she has stayed.

Besides being a skilled clinician with adults and older adults, Rachelle is in demand as a speaker, consultant, and staff trainer on topics related to music and eldercare. She is on the faculty of Saint Mary-of-the-Woods College and Johnson County Community College and is a frequent presenter at regional and national music therapy conferences.

Rachelle has served as president of the Kansas City Metro Music Therapists and in various leadership roles for the American Music Therapy Association, and she currently serves on the board of Arts & AGEing KC.

The best part of Rachelle’s day is in music with other people, especially the spontaneous dance parties at home with her husband and two young daughters.


Erin Carter, MT-BC

Board-Certified Music Therapist

Erin started off her college career at Missouri State University as a music education major, but when she heard about music therapy, she immediately knew that working with elders and hospice within the music therapy profession was for her. She graduated with her bachelor’s degree in music therapy from Drury University and completed her internship at the Hospice of the Florida Suncoast in 2009.

Erin has since worked in the geriatric psychiatric setting as well as several hospice settings, with experience working with both individuals and groups. She has assisted in starting a Music & Memory program, completed additional training through the Center for Music Therapy in End of Life Care and served on the AMTA’s Midwestern region’s Clinical Practice Networking Committee.

Erin has a passion for helping aging adults achieve the highest quality of life possible and is happy to be on the Soundscaping Source team to continue this work in the Kansas City community.